As a Cafe Manager at Cairngorm Coffee you'll need to be an organised and empathetic leader who enjoys bringing structure to a busy, hard-working team. You'll take ownership of the day-to-day running of the café - from rotas and stock to standards and service, while staying hands-on and visible on the floor alongside your team. You'll work closely with your Coffee Lead, Team Lead and Food Lead to make sure every part of the café is aligned and running smoothly.

You are responsible for the standards of the shop, the wellbeing of your team, and ensuring the café runs consistently, whether you're in the room or not.

We're enormously excited about the future of Cairngorm Coffee and want to ensure that our staff come along for the journey.

Key Responsibilities

• Build and publish rotas in good time, ensuring the café is well staffed and running within budget.
• Lead by example on the floor, setting the tone for energy, standards and customer care.
• Build strong relationships with your team, creating space for people to ask questions, raise concerns and share ideas.
• Manage stock and ordering, keeping waste down and purchasing within agreed budgets.
• Handle customer concerns calmly and professionally, always aiming for a positive resolution.
• Set an exceptional tone for hospitality, taking pride in the standard of service across the café. We're talking empathy for your team and your customers, awareness of the atmosphere and how to improve it, and the understanding that working hard together makes the team stronger and better.
• Maintain operational standards, ensuring systems, paperwork and daily checklists are consistently followed.
• Onboard new team members with care, making sure they feel supported and confident from day one.

Benefits:

• Competitive pay based on experience in the region of £30,000 per annum.
• Employee discounts on café offerings and merchandise.
• Positive and vibrant work environment with a supportive team.

If you're excited about leading a team, building a café that runs brilliantly day-to-day, and creating a place people genuinely want to work and spend time in, we invite you to apply for the position of Cafe Manager at Cairngorm Coffee.

Join us in shaping the coffee culture and building lasting customer relationships in our welcoming café setting.

As a Food Lead at Cairngorm Coffee you'll need to be an organised and hands-on person who takes real pride in the food they put out and enjoys being part of a hard-working team. You'll lead with care and craft, ensuring every dish feels considered, consistent and true to the Cairngorm experience. You'll be actively involved in prep and service, while also holding the structure behind the scenes that keeps food running smoothly day to day.

You are responsible for the quality of the food, the organisation of the kitchen, and ensuring the food offering stays reliable, safe and aligned with Cairngorm's standards.

We're enormously excited about the future of Cairngorm Coffee and want to ensure that our staff come along for the journey. There will always be opportunities within the business for staff that want to progress.

Key Responsibilities

• Oversee all food prepared and served in the café, ensuring consistency and quality across every plate.
• Maintain clear standards for prep, presentation and service, and support the team with knowledge of dishes, ingredients and allergens.
• Place orders and manage stock levels across all food storage areas, minimising waste through good organisation and planning.
• Maintain food safety records and ensure compliance with HACCP, keeping kitchen and storage areas clean, organised and inspection-ready at all times.
• Support and guide team members involved in food prep and service, and communicate clearly with Front of House to keep things running smoothly.
• Set an exceptional tone for food standards, taking pride in the quality and consistency of what you put out. We're talking attention to detail, awareness of costs and waste, and the understanding that working hard together makes the team stronger and better.
• Contribute ideas for new dishes, specials and seasonal updates, balancing creativity with workflow, cost and operational constraints.
• Play your part in the team by staying hands-on in prep and service, not just overseeing it.

Benefits:

• Competitive pay based on experience and in the region of £26,500 per annum.
• Employee discounts on café offerings and merchandise.
• Positive and vibrant work environment with a supportive team.

If you're passionate about food that's humble but done with finesse, obsessed with organisation, and excited to bring consistency and creativity to a growing café, we invite you to apply for the position of Food Lead at Cairngorm Coffee.

Join us in shaping the coffee culture and building lasting customer relationships in our welcoming café setting.

As a Vibemaster at Cairngorm Coffee you’ll need to be an energetic and enthusiastic person who likes to get their hands dirty and enjoys being part of a hard-working team. You’ll be interchangeable with the ‘Tillmaster’ (helping to serve customers and take orders), and as a duo work to ensure the atmosphere within the cafe is fantastic. You’ll do this by ensuring that efficient, professional and friendly customer service is delivered at all times, creating a memorable experience on every occasion. 

You are responsible for the appearance of the shop, happiness of your customers, and ensuring the atmosphere in the shop is fantastic.

We’re enormously excited about the future of Cairngorm Coffee and want to ensure that our staff come along for the journey. There will always be opportunities within the business for staff that want to progress.

Key Responsibilities

• Greet customers with a friendly and welcoming attitude, ensuring a positive first impression.
• Provide expert guidance on our coffee offerings, including details about origin, flavour profiles, and brewing methods.
• Create a personalised experience by actively listening to customer preferences and making appropriate beverage recommendations.
• Respond to customer inquiries, resolve concerns, and maintain a high level of customer satisfaction.
• Set an exceptional tone for customer service, taking pride in the quality of the service that you provide is fundamental to this role. We’re talking empathy for customers, awareness of the environment and how to improve it, and the understanding that working hard together makes the team stronger and better.
• Clearing tables and ensuring the customers' side, including outside, is spotless.
• Serve drinks to tables, provide customers with water, and proactively try to provide them with a great experience.
• Play your part in the team by helping with dishes and daily tasks.

Benefits:

• Training and professional development in the art of coffee preparation and customer service.
• Employee discounts on café offerings and merchandise.
• Positive and vibrant work environment with a supportive team.

If you're enthusiastic about delivering exceptional coffee experiences, creating positive vibes, and connecting with coffee lovers from all walks of life, we invite you to apply for the position of Vibemaster at Cairngorm Coffee.

Join us in shaping the coffee culture and building lasting customer relationships in our welcoming café setting.

At Cairngorm Coffee we believe great coffee should come with great energy. We’re looking for enthusiastic, hard-working people to join our team as Baristas and help us create memorable experiences for every person who walks through our doors.

This role is about far more than making coffee. We’re looking for people who bring warmth, positivity and attention to detail into a fast-paced hospitality environment. You’ll work closely with the wider floor team to create an atmosphere that feels welcoming, vibrant and genuinely cared for.

As a Barista at Cairngorm, you’ll be responsible for delivering exceptional coffee while helping maintain the overall vibe of the café. From dialling in espresso and guiding customers through our coffees, to keeping the shop looking its best and helping your teammates during busy services, we’re looking for people who take pride in every part of the experience.

We’re enormously excited about the future of Cairngorm Coffee and want our team to grow alongside us. There will always be opportunities within the business for people who want to progress, develop their skills and contribute positively to the culture of the company.


Key Responsibilities

• Prepare and serve high quality coffee with consistency and care
• Deliver warm, friendly and engaging customer service at all times
• Guide customers through our coffee offerings, flavour profiles and brewing methods
• Create personalised customer experiences by listening carefully and making thoughtful recommendations
• Work collaboratively with the wider team to maintain a positive and energetic atmosphere in the café
• Stay proactive during service by supporting teammates, anticipating customer needs and helping maintain smooth operations
• Keep all customer-facing areas clean, organised and welcoming
• Serve drinks to tables and help create memorable hospitality moments throughout the day
• Assist with dishes, cleaning tasks and daily operational duties
• Maintain high standards of workflow, cleanliness and professionalism during busy periods
  

What we're looking for

• A positive, solution-oriented mindset
• Someone who enjoys working hard as part of a team
• Genuine enthusiasm for hospitality, coffee and customer experience
• Strong communication and people skills
• Attention to detail and pride in maintaining high standards
• Calmness and adaptability in busy environments
• Previous café or specialty coffee experience is welcomed but not essential for the right person

The package

• Training and professional development in coffee preparation and hospitality
• Employee discounts on café offerings and merchandise
• A supportive, ambitious and vibrant working environment
• Opportunities for progression within the business
  

If you’re passionate about coffee, hospitality and creating positive experiences for people, we’d love to hear from you. Join us in helping shape the coffee culture in Scotland and creating great memories for our customers every day.

As a Foodie at Cairngorm Coffee, you’ll bring energy, enthusiasm, and a creative spirit to the table—literally. You’ll be responsible for crafting dishes that reflect our ethos, curating food experiences that complement our coffee, and ensuring our customers leave impressed (and maybe snapping photos of their plates!).

Key Responsibilities

• Complete food prep every morning and craft menu items to order.
• Ensure food is prepared to the highest quality, align with our brand values, and stay mindful of cost and workflow considerations.
• Experiment with dishes and ingredients, keeping things fresh, seasonal, and sustainable.
  Jump in on the till when needed, maintain smooth communication with FOH staff, and support a unified customer experience.
• Share knowledge and motivate others to understand and execute food preparation with the same care and finesse as you.

You Will Need:

• Passion for food and love for creating exciting, thoughtful dishes with a flair for current trends. You should enjoy discovering new ideas and bringing them to life.
• Adaptability and creativity with confidence in cooking for dietary requirements (Vegetarian, Vegan, Gluten-Free) and working within equipment and licensing limitations.
• Attention to detail and strong organisational skills for managing orders, stock control, and compliance with food safety standards.
• Team-first mentality! You’ll work closely with both the FOH and wider Cairngorm team, so communication and collaboration are key.

What We're Looking For

If you’ve been following us for a while, you know we like our food humble with finesse. We’re looking to add someone to our team who can embrace this philosophy and run with it. This role doesn’t require extensive prior experience but calls for great attention to detail, a love of the local food community, and a collaborative, team-player attitude. If you’re passionate about food and want to contribute to a growing brand, this could be your chance.

What’s the Package?

• Staff discounts on café offerings and merchandise.
• Being part of a vibrant, supportive team environment where you can grow and thrive.
• Free coffee

As a vital member of the Cairngorm Barista Team, the role of a Barista is dynamic and multifaceted, encompassing a blend of leadership, operational finesse, and a passion for delivering an unparalleled coffee experience. Whatever role you play on the machine, you will be pivotal in ensuring the day-to-day operations of the cafe's coffee program run seamlessly. 

This involves not only crafting exceptional coffees and beverages to high standards but also maintaining a positive team atmosphere and fostering strong relationships with both customers and colleagues.

In addition to leading by example and working well with your team, the Barista is tasked with overseeing daily machine maintenance, following all structures for efficiency, and contributing to the overall success of the Barista Team. From conducting stock takes and introducing new coffees to participating in quality control channels, the Barista's role extends beyond the counter to actively engage in the growth and innovation of Cairngorm Coffee and its community.

This dynamic position offers an exciting opportunity for individuals to progress as leaders, nurture a positive team culture, and contribute to the cafe's commitment to delivering exceptional coffee experiences to its diverse and valued customer base.

Key Responsibilities:

Quality Coffee Craftsmanship:

• Uphold the excellence of all coffee and drinks leaving the bar, setting the standard for your team in terms of taste, presentation, and consistency.
• Work alongside the ‘Roastery Team’ to educate and inspire the wider team, fostering a culture of continuous improvement and curiosity

Team Leadership and Development:

• Take charge of day-to-day management of the coffee area, providing leadership and mentorship to elevate the skills and performance of your colleagues.
• Engage actively with all opportunities for further training and development, identifying opportunities for progression and addressing training needs proactively.
• Maintain a well-presented appearance in adherence to Cairngorm Coffee uniform standards, showcasing professionalism and humility. Set an example with this and show to the wider community that being a part of the ‘Cairngorm Barista Team’ is something aspirational.

Stock Management and Order Control:

• Assist your Supervisor to manage coffee bar stocks efficiently, supporting in ordering products, and maintaining rigorous control to prevent shortages or surplus.
• Contribute to weekly stock takes, ensuring accuracy and adherence to Cairngorm Coffee's standards. This is especially important to ensure adequate resting of coffee inline with company expectations.

Operational Excellence:

• Support the ‘Cairngorm Barista Team’ in running the entire coffee area to impeccably high standards, actively participating in opens and closes to set the bar for your team.
• Troubleshoot equipment faults, perform basic repairs, and ensure adherence to maintenance schedules to optimise workflow.
• Complete necessary cleaning administration and show a passion to work within an environment that understands the importance, and subsequent optics with regard to professionalism, that working within a clean and organised environment has.

Customer Experience and Hospitality:

Embody the Cairngorm Coffee values; creating positive vibes, displaying service without reservation, being curious and not ashamed to be progressive, and establishing connections with regulars to create memorable experiences for them and our team.

Demonstrate outstanding product knowledge, focus on quality, and efficient service, contributing to the unique, characterful atmosphere Cairngorm Coffee is known for :

Collaboration and Communication:

• Communicate regularly with the ‘Leadership Team’, providing valuable insights on staff scheduling, sales opportunities, and drinks training and development.
• Collaborate with suppliers, maintaining courteous relationships and actively participating in decisions related to products and inventory.

What’s the Package?

• Staff discounts on café offerings and merchandise.
• Being part of a vibrant, supportive team environment where you can grow and thrive.
• Free coffee
  

Your role goes beyond crafting exceptional coffees; it involves contributing to an environment where we get better through curiosity and working as a team. As a professional and passionate Barista, you will be a key player in the Cairngorm Coffee experience, embodying our values and contributing to the ongoing success of our coffee program.

As a Vibemaster at Cairngorm Coffee you’ll need to be an energetic and enthusiastic person who likes to get their hands dirty and enjoys being part of a hard-working team. You’ll be interchangeable with the ‘Tillmaster’ (helping to serve customers and take orders), and as a duo work to ensure the atmosphere within the cafe is fantastic. You’ll do this by ensuring that efficient, professional and friendly customer service is delivered at all times, creating a memorable experience on every occasion. 

You are responsible for the appearance of the shop, happiness of your customers, and ensuring the atmosphere in the shop is fantastic.

We’re enormously excited about the future of Cairngorm Coffee and want to ensure that our staff come along for the journey. There will always be opportunities within the business for staff that want to progress.

Key Responsibilities

• Greet customers with a friendly and welcoming attitude, ensuring a positive first impression.
• Provide expert guidance on our coffee offerings, including details about origin, flavour profiles, and brewing methods.
• Create a personalised experience by actively listening to customer preferences and making appropriate beverage recommendations.
• Respond to customer inquiries, resolve concerns, and maintain a high level of customer satisfaction.
• Set an exceptional tone for customer service, taking pride in the quality of the service that you provide is fundamental to this role. We’re talking empathy for customers, awareness of the environment and how to improve it, and the understanding that working hard together makes the team stronger and better.
• Clearing tables and ensuring the customers' side, including outside, is spotless.
• Serve drinks to tables, provide customers with water, and proactively try to provide them with a great experience.
• Play your part in the team by helping with dishes and daily tasks.

Benefits:

• Training and professional development in the art of coffee preparation and customer service.
• Employee discounts on café offerings and merchandise.
• Positive and vibrant work environment with a supportive team.

If you're enthusiastic about delivering exceptional coffee experiences, creating positive vibes, and connecting with coffee lovers from all walks of life, we invite you to apply for the position of Vibemaster at Cairngorm Coffee.

Join us in shaping the coffee culture and building lasting customer relationships in our welcoming café setting.